Spotify not responding to emails

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Spotify not responding to emails

ericmak4
Casual Listener

Hi,

 

I've emailed Spotify five times regarding separating our artist page from other artists with the same name. I have filled out https://artists.spotify.com/contact but have gotten no response, and I've checked my spam and junk emails.  I'm using the forums to hopefully draw attention to this. We released a single called Midnight under the name Makro. Please separate us from the other artists named Makro. 

 

Also, we request if we can lowercase the "M" in Midnight and lowercase the "M" in Makro.

 

URI to our song: 

https://open.spotify.com/track/7hnGwqYOAgexDeCApYpFK9?si=lQ-xLNNtRpi2eZOm5h95-g

 

Thank you

 

 

3 Replies

Re: Spotify not responding to emails

Rock Star 24
Rock Star 24

Hey @ericmak4,

 

Thanks for coming to the Community.

 

When did you reach out to the Creator Services team?

 

Let me know.

MaximRock Star 24
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Re: Spotify not responding to emails

ericmak4
Casual Listener

Feb 12th

Re: Spotify not responding to emails

Rock Star 24
Rock Star 24

Thanks for letting me know.

 

There's no guaranteed response timeframe, so it can take a few weeks to hear back. :)

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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