Spotify not saving purchased music

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Spotify not saving purchased music

apparecadan
Casual Listener
Before I joined spotify I was told that I could keep my own library of previously purchased songs from itunes along with songs I download from the spotify app itself.

However as soon as i synced my songs on my computer, they play just fine on the computer. But...when i try to open them on my phone they appear grey, and the app says I have to allow my phone to sync the songs from the computer. When I try to this, I find that there is no way to authorize this.

somebody please help resolve this issue
1 Reply

Re: Spotify not saving purchased music

Rock Star 24
Rock Star 24

Hey @apparecadan

 

Try following the steps listed here:

 

https://support.spotify.com/learn-more/guides/#!/article/listen-to-local-files

 

Does that work?

MattSudaRock Star 24
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