Spotify not sending me my password reset!!!!

[xac21]

My account is linked to my facebook, my email address is correct. What is going on!?!! I've been requesting for two days. 

[Taylor]

Hi, and welcome to the community!

Check your junk folder and make sure Spotify is whitelisted if you need to whitelist addresses for them to be received.

If that doesn't work, submit an online contact form; and someone at Spotify can help you out.
If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

If you don't get any emails from the contact form either, use this one and type in a different email address that will work.

Anthony

[xac21]

Thank you. I followed your directions. Hope this gets resolved soon!