Spotify on my mobile while on 30-day trial for Premium service?

[goatkeeper]

I am on a 30-day trial for the 'Premium' service, and my account details tell me that I am OK to receive it.  I can get my Spotify music on my PC, my laptop and my iPad, but not on my mobile - I get a message which tells me that " Spotify Premium is required for on-demand mobile streaming.  It's free to stream on desktop".  I don't understand what this means.  What am I doing wrong?

Simon

[Peter__ · Accepted solution]

Hey! Welcome to the community 🙂 

Are you sure you are using the same login details on your mobile? 

Sometimes it can take a while for your subscription to been recognised on all devices. Try logging out of Spotify on your mobile, restarting the phone and then logging in again.

Peter

[goatkeeper]

Thank you Peter - a nice simple solution.  Good for you

Simon