Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify outside the United States

Spotify outside the United States

Hello

my name is fady and im here becuase i moved from the US to Jordan to study in one of the best universities out there and had my subscribtion to spotify premium however, when i opened spotify this morning it had logged me out on my desktop and won't let me back in although i paid for premium until november. It was working when i got here but now it keeps logging me out when i try to log in.

can someone give me a way around it because i already paid and want to listen to music like all the memebers that paid their dues to get the experience that spotify advertises and is famous for.

Thank you

Reply
2 Replies

https://support.spotify.com/au/article/How-can-I-change-my-country-setting/

this link should be a solution to your problem. had the same problem when i went to us for holiday.

Hi there,

 

It's a bit weird because since you mention that you've already paid for a Premium until November, then you should be able to use your Spotify abroad without a problem.

 

If you permanently moved to Jordan, I believe you'd need to update your country settings and payment details to match your location.

 

However, as I checked their support site https://support.spotify.com/ph/account_payment_help/subscription_options/full-list-of-territories-wh...  -- it looks like Spotify is not yet available in Jordan.

 

I'd suggest you to contact Spotify directly through theirContact form, so they can check your account from their end, and to offer you the best solution about your issue.

 

You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.

 

I'm sure they'll be happy to assist you there. Have an awesome day 🙂

 

P.S. I'm not a Spotify employee

 

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

Suggested posts