Spotify premium membership ended without any reason

[Britboy]

Spotify Case # 01834158: I have logged in a case with spotify 3 days back and have no response . Pls tell what is you SLA for a customer logged in case and do u have a customer service telephone number .

[Jordi]

Hi there,

Spotify should response within 24-48 hours, did you replied to the automated e-mail?

[Britboy]

Hi jordi

Have got no response . It's now close to 72 he's . Is there a telephone no for customer service

[Jordi]

Hi 🙂

Could you post your casenumber in this thread so I can escalate it for you?

[Britboy]

Hi the case no is 01834158

[Grace]

Thanks! 

I've just chased this up for you. Somebody will be in touch shortly. 

[Britboy]

Many thanks