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Spotify premium paymet issue

Spotify premium paymet issue

 I can't purchase the premium. I used my old credit card up until this day but now that card has been expired so I am using another one frıom another bank. New card perfectly working fine credit card that I am cabable of using for other internet purchases. Except spotify. I called the bank and they said they dont see any purchase attempts from my card not even a rejected or unprovised purchases. So my best guess Spotify making a ghost purchase. So any help would be usefull.

Sorry for my broken english.

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2 Replies

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



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