Spotify premium stopped working.

Spotify premium stopped working.

Dagosto
Hello, I have premium and randomly it stopped working. It says I just have the free acct. I pay for it every month, so this is the first time its happend.
I restarted my phone and logged out to see if refreshing it would do the trick, but it still won't allow me to select songs.. Help?
Thank you
Denny
Reply
2 Replies

MattSuda

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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paulcarr1965
My Spotify premium has suddenly stopped working on my mobile ,when I try to enter it just goes staight to my main page on my mobile. All my other apps on my phone are working fine.
I have unistalled it a few times and reinstalled it but no luck.

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