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Hey @antonella08,
Here's what to try if you've upgraded to Premium but don't see it in the app.
- Check your subscription page. Your status should be Premium.
- If you're on Premium, try signing out and back into the app.
- If it says Free, check the receipt Spotify send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.
If you've tried all the steps above, please click on the button below. It'll take you through a survey to point you in the right direction:
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Staff / Moderator/ 2 years ago in Social & Random