Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify profile appearing on Google

Spotify profile appearing on Google

I've had a Spotify account since around June 2011, and only now has my profile started showing up online. I never authorized this, and contacted Spotify customer support. Big surprise: I never got a response. Even after changing my privacy settings multiple times, deleting playlists, and fiddling around with settings, it's still appearing no matter what I try. Can anyone help me? Crappy Spotify support couldn't.

Reply
2 Replies

Hey! Welcome to the community 🙂 

 

When you contacted support, did you get an automated email reply directing you to the community? 

If so, you need to reply directly to that email (even if it says not to) and your message will be sent to one of the Spotify team.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Ps45md - I can see your email has now come through. Our team will get back to you as soon as they can.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts