Help Wizard

Step 1


Spotify random behaviours in all my devices

Spotify random behaviours in all my devices

Suddenly Spotify started acting completely weird.

I tested the Desktop Mac application, Web player in Chrome, and the iOS application, seeing exactly the same random things in all platforms:

  • When I signed in, I had a new playlist added with a random name (something like a token: s35hka251ksg for example).
  • After I start playing a song, it skips to the next song after ~30 seconds
  • Songs are automatically added/removed from favorites
  • Spotify starts playing musing when it's stopped, and sometimes it just stops.

I'm not getting any alerts saying my account is being used somewhere else.


Here're some things I tried:

  • Multiple browsers/clients
  • Uninstall/install all apps
  • Change my password
  • Clear cache of everything (apps, and browsers)

Nothing seemed to work, so I think it might be a server side issue since it's happening in all my devices.


Any thoughts??

1 Reply

Hi @lucaslt89, thanks for coming to the Spotify Community.

Sounds like someone else has gained access to your Spotify account. Please check out the FAQ page here, for the next steps we'd recommend taking.

Let us know how it goes.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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