Spotify randomly playing song

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Spotify randomly playing song

Casual Listener

 

When I am listening to spotify (premium) on pc all is ok, except for when Spotify will either randomly just decide to play whatever music it wants to out of the blue when I haven't even touched it for like an hour, or even worse than that Spotify has now started doing this and also interupting songs and playlists with "Island Vibes" by "Dj Big Puppet" I have never once heard this song or heard the artist, I mean who even is Dj Big Puppet?? I listen to hip hop and funk and yet this annoying house track keeps pushing its way into my mixes, and now I also come to find that it is saved in my library???? If I had saved it in my library I would have had to go out of my way to do so considering the fact that this artist has 11k monthly listeners, I think I would have remembered saving or coming across this song.

I have seen similar issues on here that have had this problem but with "Drill Beats" 

Quite frankly this is just confusing and I don't know what the **bleep** is going on, I didn't know software could have an awkward hormonal phase...

Peter
Community Manager

Hey folks,

 

Thanks for reaching out to us about this.

 

We've made sure to report this to the right team, who will be looking into it.

 

In the meantime, make sure you check out this article and follow the steps outlined in it if you suspect that someone has gained access to your account.

 

Thanks! Stay awesome 🙂

 

spotify:track:6QGI6v91UlqSytTDVKZIUP

 

...
17 Replies
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Re: Spotify randomly playing song

Newbie

I am having the same issue with this same song. it keeps coming up in my libary as a saved song, which I keep un ticking but yea this is probably the 6th time I have had to untick it. This is creepy as all heck. 

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Re: Spotify randomly playing song

Casual Listener

Thank god I ain't the only one, I messaged spotify after it kept happening over and over again and we think that my account was hacked so we secured it, hasn't happened since, I'm pretty sure one of my passwords was in a data breach recently so that may have been how it happened, I suggest you change your password and maybe it'll fix it but I don't know it's super weird.

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Re: Spotify randomly playing song

Spotify Legend

Hey @DjStankyLipz and @Sherleelee,

 

Thanks for getting in touch.

 

It sounds like an unauthorized person might be using your account. Let's hope not but just to be on the safe side, here's some help with what you can do to secure your account.

 

Hope it does the trick! Let us know if you have further questions.

 

Have a nice day.

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Stop current song and play/swap a random one

Newbie

Hello, (i'm french sorry for the english)

I've a problem with spotify premium on my both devices, i use PC windows and Android app when i listen music.

It happened a month ago maybe more, but at first i thought it was a Spotify bug that would be fixed by update or something like that but it still persists.
Problem : When i listen music (album, playlist, autoplay..), the song swap suddenly music for another that i've never listen before, but which is strange is that this is always for the same song. This problem happen regulary like more than twice per hours which is really boring because it remove all the waiting list or song and i've to restart where it stop, i can't listen a full album or playlist without interruption.

You must know that these two songs are automatically put in library when i've never asked them, so i delete them but they come back every time.
This problem can also occur when spotify is open on desk but i do not use it so it launches the song itself.
It can't be an autoplay song recommendation because i really don't listen this kind of music.

I share my account with my brother but he doesn't listen it too, and it isn't a swap devices problem because i keep the control of the music which is different when my brother take the lead on his phone because i know/see on which phone it is used.

Last thing i've connect spotify with google home there is a year, it work well, fathers can listen music in living room when they ask, but the problem is that appears only 2 months ago.
I really don't know where it comes from, today i've change the option autoplay but nothing change, i've also check if people got the same problem but no..

Is it possible for you to remove completly these two songs from my account like they never had existed or resolve the problem ?

"Hustle Hard" - Big Puppet

"Island Vibes" - DJ Big Puppet

Thanks you in advance,

Machala Clone.

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Re: Spotify randomly playing song

Casual Listener

I have the same problem with Island Vibes and it's also happening with another song called Hustle Hard by the Real Puppet Gang, Big Puppet. Maybe it has something to do with the artist names? No way it can be coincidence with both of the songs I have the problem with having an artist with Puppet in the name.

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Re: Spotify randomly playing song

Casual Listener

Well when my password was changed it stopped so I'm  guessing real puppet gang and DJ big puppet have paid somebody for fake song views because they have people's stolen data. (Might I add I can't see anybody willingly listening to island vibes or hustle hard which is an insult to hip hop as an art form) 

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Re: Spotify randomly playing song

Community Manager
Community Manager

Hey folks,

 

Thanks for reaching out to us about this.

 

We've made sure to report this to the right team, who will be looking into it.

 

In the meantime, make sure you check out this article and follow the steps outlined in it if you suspect that someone has gained access to your account.

 

Thanks! Stay awesome 🙂

 

spotify:track:6QGI6v91UlqSytTDVKZIUP

 

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
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Re: Spotify randomly playing song

Casual Listener

This literally just happened to me (and has happened to me multiple times before). This is NOT okay, and I'm not sure if Spotify is responsible for this mistake or if Big DJ puppet is some kind of scam, but I am not happy. I was in the middle of listening to country music when MID-SONG, Island Vibes starts playing. See screenshot for corroboration. 

Screen Shot 2019-03-02 at 1.27.58 PM.png
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Re: Spotify randomly playing song

Casual Listener

Hi there. New community poster.

I would just like to say that I am receiving this same problem for both "Island Vibes" by DJ Big Puppet and "Hustle Hard" by The Real Puppet Gang. I might be grabbing at straws, but I find it highly suspicious that artists involve the name, "puppet." However, this could just be speculation. But still, I have responded by changing my password and I hope this situation while be resolved.

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