Spotify says I am abroad when logging in on phone

Reply
Highlighted

Spotify says I am abroad when logging in on phone

Mumfordmitchell
Newbie
‎2018-02-08 02:05 AM

Cannot log into spotify on my phone as it says I am abroad and that my 14 days free are up, I have premium and both my payment details and account details both match the country that I am in.

Reply
0 Likes
1 Reply
Highlighted

Re: Spotify says I am abroad when logging in on phone

Luke
Rock Star 17
Rock Star 17
‎2018-02-08 07:38 AM

Hey @Mumfordmitchell,

the messge that you’re abroad is only made for free users. So maybe you’re logged in with a wrong account.


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Reply
0 Likes
SUGGESTED POSTS