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Spotify says I am abroad when logging in on phone

Spotify says I am abroad when logging in on phone

Cannot log into spotify on my phone as it says I am abroad and that my 14 days free are up, I have premium and both my payment details and account details both match the country that I am in.

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1 Reply

Hey @Mumfordmitchell,

the messge that you’re abroad is only made for free users. So maybe you’re logged in with a wrong account.


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

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Have a great day!

LK608

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