Spotify says i have tried to login with my facebook account details

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Spotify says i have tried to login with my facebook account details

smokeblend
Casual Listener

Hello, my email adress cant receive new password because when I try to reset my password it says it seams that I trying to use my Facebook details.

 

So right now, I can't login and can't receive new password.

3 Replies

kbrooksc
Community Legend

Are you not wanting to use your account with Facebook? Check out this info to disconnect from Facebook



If this solved your issue - Mark it as a solution!
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smokeblend
Casual Listener

The problem is that I have disconnected my mail adress from my facebook account, but the email adress is somehow still stored in spotify database.

smokeblend
Casual Listener

I still have problem and get no support. My email adress is stored in Spotify database so I cant use it to create a  new account.

 

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