Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Spotify says my globe number is not valid

Spotify says my globe number is not valid

Im from the Philippines and i recently just changed my number and tried paying using prepaid load to renew my subscription. The problem is it keeps on saying that an error occurs
1 Reply

Hi @Jeric1! Sorry to hear that you've run into a bit of a pickle. I would suggest trying again in either an incognito window or after clearing your browser's cache. If you continue having difficulties I would then suggest reaching out to Globe and seeing if there are any issues on their end. If after that it's still not quite working, let me know and we can see what else we can do.


Best of luck, cheers!

Suggested posts