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Spotify still charges me money after I deleted Facebook account

Spotify still charges me money after I deleted Facebook account

First off, this is obviously not the account there's a problem with. That account was registered via Facebook and had a subscription. About 3 weeks ago I deleted (permanently) my Facebook account and I cannot log into Spotify using it anymore. I made this new account and subscribed again. Today, however, Spotify took money from my OLD account. I know this because I subscribed with this account about 1-2 weeks ago and my free month is not over yet. On the other hand, today is exactly a month after the last payment on my (non-existent) Facebook account. I want this ridiculous subscription cancelled and I demand a refund. 

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I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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