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Spotify stopped my subscription

Spotify stopped my subscription

Hey guys, i was a very loyal customer of spotify premium, been a user for almost 2 years and i've never had any problem before, until one fine day, recently Spotify sent me a notification saying that there has been some payment problem and since i'm outside of my origin country, Malaysia (which was where i became a member), it has been a struggle for me to get back to being a premium user. Does spotify accept debit card payment? i used debit card last time and it seems to just be fine, but now i can'tdo that anymore. Please help. Thank you. I can't live without Spotify.

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1 Reply

Hey @Jeanrette, welcome to the Community!

 

We'd recommend checking that the card you'd like to use meets these requirements: https://support.spotify.com/us/account_payment_help/troubleshooting/problems-paying-for-spotify-by-c....

 

Let us know how it goes 🙂

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