Spotify stopped playing/casting on my amazon echo dot.

[Koroking]

Plan

Premium

Country

Canada

Device

(Samsung Galaxy S9, Windows 10 PC, MacBook Air Mid 2012, Amazon Echo Dot 3.0)

Operating System

(Mac OS Catilina, Windows 10)

My Question or Issue

So, I recently got a new laptop for school and signed into my Spotify account and after that it refused to recognize my echo dot. I can no longer cast or use the Spotify skill on my echo dot.

[Elena]

Hey there @Koroking,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?

If you are, it's a good idea to try restarting your devices and your router to make sure everything is synced up?

You can also try disconnecting and re-connecting your Spotify account to your Alexa account with the steps here.

Keep us in the loop and don't hesitate to ask if you have any other questions.