Help Wizard

Step 1


Spotify stops someone used the Account

Spotify stops someone used the Account

I have problem with My Account IT stops playing beacuse it'S playing somewhere else. even I have logged out everywhere, and have changed the password. IT seems as it been hacked
2 Replies

Hey @bigbikedude, welcome to the Spotify Community!


If you already logged out of every device here and changed your password here, you can also make sure that no one has access to your email address.


Remember that if you log in using Facebook, you'll need to change the Facebook password.


Also, let us know what kind of device appears when this happens. Is it a phone, computer, tablet? 


Keep us posted.



The problem seems only to happen on my IPhone. And I don't use Facebook to log in with.


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