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Spotify thinks I'm abroad when I'm not

Spotify thinks I'm abroad when I'm not

I've signed up for Spotify in Indonesia and am currently Indonesia yet I'm unable to log in as it gives the window "you can only use Spotify abroad for 14 days".

 

I have already confirmed that the locations on both my IP address and Spotify profile match and still can't be logged in..

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1 Reply

Hey @Einahpetslehar, help's here. 

 

First, try refreshing your country settings by updating them with these steps. Also make sure that you don't have any VPN connection.

 

We also suggest that you log out everywhere and reset your password to ensure your account isn't being used somewhere else.

 

Hope that helps 🙂

 

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