Help Wizard

Step 1

NEXT STEP

Spotify thinks Im abroad

Spotify thinks Im abroad

Just got back from a vacation from Hongkong and when i tried to open my spotify account here in the Philippines (where I lived) , it was logged out and i cant open it plus it kept saying that i could only use spotify abroad for 14 days.
Reply
2 Replies

Hello @upinepin, welcome to the Spotify Community!

 

Please, use this tool to check if your IP matches your country.

Hello @upinepin, Welcome to the Community!

 

I don't know the exact couse of your problem, but after using the tool @OviiiOne sugested, you can try to change your country by following the steps on this page: https://support.spotify.com/account_payment_help/account_settings/how-can-i-change-my-country-settin...

 

Cheers,

 

Vincent

Suggested posts