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Spotify tied to a "Facebook Page"

Spotify tied to a "Facebook Page"

I signed up for spotify logged in as a facebook page (not a personal account). This is what I want to do, have the account tied to the page, to update people with what I'm listening to. But All of the account info is just numbers (1273455047) and I'd rather just have a normal user name. It says I can't change the username because it's linked through facebook, but facebook doesn't have a real name to supply it with.

 

I tried to work around this by setting up a new account using the email I'm using for facebook, but it says the email is already being used. Can I either delete the account and start all over without the facebook page log in, or somehow change the username and picture?

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1 Reply

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to help you move/set up your account. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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