Spotify tracks cannot be played on Sonos since beginning of this evening

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Spotify tracks cannot be played on Sonos since beginning of this evening

user-removed
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Hello,

Since this evening Sonos / Spotify finds tracks, starts the track but after approx 10 sec the following message appears:

"

cannot play the track, Spotify disconnected.

"

Who can help me in solving this?

 

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Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Casual Listener

Had a message from the helpdesk, see below. Hope it will be fixed soon , In  the meantime i will listen to musig outide spotify

Hello,

At the moment we experience some technical irregularities here.

Our technicians are working hard and hopefully they will fix it very soon.

We can only apology and asked for your understanding.

 

View solution in original post

9 Replies
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Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Newbie

Same problem here, since this evening... have no ideahow to solve it...

 

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Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Casual Listener

i have the same problem ;-(

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Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Newbie
I have the same. It say's that it can not connect? How can we solve this? There is nothing mentioned on the website...
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Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Newbie

I have exactly the same problem here and no solution so far!

Help?!

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Solution!

Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Casual Listener

Had a message from the helpdesk, see below. Hope it will be fixed soon , In  the meantime i will listen to musig outide spotify

Hello,

At the moment we experience some technical irregularities here.

Our technicians are working hard and hopefully they will fix it very soon.

We can only apology and asked for your understanding.

 

View solution in original post

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Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Casual Listener

i also have the same problem with sonos- 'The connection to spotify was lost'

 

I have also noticed that the search function and the radio function on the iphone spotify app are not working either.

Also tried spotify on windows XP macine and the search and radio functions are down on that too.

 

I can however play songs from my playlists on iphone app and XP.

 

Seems like there are some widespread problems with the service at mom 

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Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Newbie
Same problem here in The Netherlands. Such a pity since we had friends over for dinner and wanted to demonstrate the joy of 18B songs on our IPad fingertips, again and again... /-:
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Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Newbie

Still just the same with me... IPad, Macbook, no Spotify, except for music like Randy Newman. Probably the easy-found-music is still accessable, but little more exotic music is unfound. Hope they' ll fix this soon!!!

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Re: Spotify tracks cannot be played on Sonos since beginning of this evening

Regular

There seems to exist a problem between SONOS and SPOTIFY.

I have contacted SONOS twice, and sent them, this afternoon, an error log (Thursday 19/7).

Hope they solve it soon, for I am seriously considering switching to Deezer, which - if we can believe internet - does not lead to problems with SONOS.

erwin

 

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