Spotify Community

mikecreech844 · 2015-10-26

Every time I get to the final point of entering my password to cancel my subscription it says incorrect password. I have reset my password 4 times and just changed it 3 more. Always says its incorrect but it allows me to log into the website and my profile with the same password. This has gone on for 4 months now and I've let it slide thinking it was technical difficulties on their end... but now they had put me in a legal bind with another company because I now have insufficient funds and am trying to figure out what to do... someone help me fix this.

JoeThomas · 2015-10-26

Hello!

Oh dear - that's not good. Have you tried using this form (or this form if you can't log in)?

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

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Spotify won't allow me to cancel my subscription.

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Spotify won't allow me to cancel my subscription.

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