I have been trying to cancel my subscription for a few days now and every time I attempt to do so, the website asks for password confirmation. I enter the correct password... numerous times and it says it is incorrect. I go to the "forgot password?" option and the email has not been sent to change my password. I don't know if this is a cheap tactic to keep people subscribed but I would like to be able to cancel my subscription like I was told I could do when I initially signed up. I am unhappy with the service I've been getting and the run around that your website has been giving me. I'd appreciate a response otherwise I am considering closing my bank account and opening a new one in order for my subscription to be cancelled by you.