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Spotify won't let me log in

Spotify won't let me log in

So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log in using my Spotify web player on my laptop and tablet by clicking log in with Facebook but not on the Spotify app installed on my phone.
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1 Reply

Hey @NegGenus

 

Thanks for getting in touch.

 

Are you still having trouble logging in to your Spotify account? If so, the first thing I'd recommend that you try is a quick refresh of your Facebook password.

 

Should you have conitnued trouble accessing your account, I'd recommend that you reach out to our contact form. The Accounts team will be able to look into this issue further for you. Just to note, you may receive an automated reply. If you do, just reply back to it and the right team will get your email.

 

Alternatively, you can reach to our team on Twitter, @SpotifyCares. They'll also be able to look into this issue further for you!

 

I hope that directs you further. Let me know if there's anything else we can help with.

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