Spotify won't let me log in

Spotify won't let me log in

So I got logged out of my spotify account from my computer and cell phone

When I try to log in with my username and/or email address it says that neither of them are associated with spotify (I am using the correct username and password)

Someone please help me fix this issue. I cant believe there is no spotify number that we can call. Its driving me crazy. 

1 Reply


Hi @cynthiasawayaa and welcome to the Spotify Community!


Spotify's Customer Support Team can take a look backstage for you. You can contact them through one of the channels below:


Contact form:




If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify's Customer Support Team usually replies within 24-48 hours 🙂

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