Spotify won't login to Facebook

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Spotify won't login to Facebook

Newbie

Okay so I restarted my laptop just before and went to open Spotify, but for some weird reason it had logged out (I always keep it logged in).

I clicked on log in with facebook, but once it attempts that, it'll say "The username or password is incorrect. (Error code: 3)"

I have already tried most solutions on other forums, but nothing has worked so far.

I tried:

- Logging in manually, trying both my email address and my email address without the @hotmail.com bit.

- Resetting my password through Facebook.

- Deleting the Spotify app through my Facebook app settings.

- Deleting spotify off my laptop and re-installing it.

- Restarting my laptop.

None of these options have worked so far and it's really annoying me.

Would anyone else have any possible solutions?
Thanks.

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Re: Spotify won't login to Facebook

Community Legend

Hello everyone,

 

Thanks for posting your reports. There is currently an issue with logging in.

 

Spotify is currently looking into this and hopefully it will be fixed soon.

 

Thank you for your patience.

 

https://twitter.com/SpotifyStatus/status/716163227047108608

View solution in original post

14 Replies
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Re: Spotify won't login to Facebook

Newbie
man, the same here happens to me.

i can log in to the web profile.
but my mobile apps, desktop software and web player all don't work.

hope it's not just exceptional problems.
and hope fix can come soon.

god darn it.
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Re: Spotify won't login to Facebook

Newbie

Same here.

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Solution!

Re: Spotify won't login to Facebook

Community Legend

Hello everyone,

 

Thanks for posting your reports. There is currently an issue with logging in.

 

Spotify is currently looking into this and hopefully it will be fixed soon.

 

Thank you for your patience.

 

https://twitter.com/SpotifyStatus/status/716163227047108608

View solution in original post

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Re: Spotify won't login to Facebook

Newbie
Have the Same Problem with the iOS App, Hope it doesn't have anything to so with the 9.3.1 Update from yeststerday

Re: Spotify won't login to Facebook

Casual Listener

i was able to change my password but once i logged back in none of my account was there, all of my music and playlists on the account had been wiped

 

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Re: Spotify won't login to Facebook

Casual Listener

Same problem here. I can't log in to the laptop or the app on my iPhone. I can't even reset my password.

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Re: Spotify won't login to Facebook

Community Legend

Hello everyone,

 

 

This issue has been fixed. Thank you for your patience while this was being fixed.

 

Enjoy the music!

 

https://twitter.com/SpotifyStatus/status/716173997550018560

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Re: Spotify won't login to Facebook

Casual Listener

No it hasn't. I still have the same problem!

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Re: Spotify won't login to Facebook

Casual Listener
Yeah and all of my account is still blank! I want my music back!
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