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Spotify wont accept my dept card

Spotify wont accept my dept card

I have tried to get premium for weeks now but everytime I use my card online Spotify replies but saying "your card seems to be having a bad day" but Spotify still charges my card multiple times and I still don't get the upgrade.
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Hey @nikki_torres,

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.
 
Also, try in a different device (computer, tablet, etc.)
 

Card_Problems_Instagram4B.png

osorniosSpotify Star
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Hey there, welcome to the Community!

 

We'd recommend making sure that you card meets these requirements and try again using a different web browser, an incognito window, and deleting cache/cookies. If the issue still exists, just get in touch with them us this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

 

We'll be happy to help you sort this out.

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