Spotify wont connect to ps4

[trible123jess]

My spotify is connect on my phone via my facebook account so I know my email and password, yet when I try to log in on the PS4, it either goes straight back to the log in screen when i try to sign in via facebook, or says my username or password is incorrect when I try through spotify. My phone can link to the playstation to play my spotify music but it wont let me have it logged in all the time... if that makes sense. Please help 😞

[user-removed]

Hey @trible123jess!

Thanks for reaching out to Spotify Community. We'd like to help. 

If you created your Spotify account with your Facebook details, there may currently be issues logging into Spotify directly on the PlayStation console. 

Can you try to log in on your mobile Spotify app? If that works, use Connect to play on the PlayStation. You can find more info here. 

If that doesn't work, please send us a screenshot of the message you're getting. We'll see what we can suggest. 

Let us know if you have any questions. We'll be here for you. 

Sophia,