Spotify wont let me buy premium

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Spotify wont let me buy premium

roshux
Casual Listener

everytime i try to buy spotify premium (whether its a trial or not), it always just takes me back to the page with the offer after entering my creditcard/paypal details. it has done this to me with two accounts.

3 Replies

Re: Spotify wont let me buy premium

Jacob
Community Legend

Hey @roshux, welcome to the Spotify Community!

 

Could you try again in a new browser and/or in private/incognito mode?

Let me know how it goes :)

 

Re: Spotify wont let me buy premium

roshux
Casual Listener

i should have clarified, i've tried this before in 3 browsers total. no luck :(

Re: Spotify wont let me buy premium

Jacob
Community Legend

@roshux,

 

Okay, could you check out the rest of the instructions on this infographic as well?

 

Card Problems.png

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