Spoty premium

[paolaast]

Hi. I wanted to tell you that last month I tried spotify premium free for 30 days. Before the end of the month I canceled my subscrition bescause I didn't want to pay it, but I have seen i do it. why? Can you help me please??

[sakura08]

Hi @paolaast

Just for clarification, were you charged after you canceled your subscription, or you just want to check if the cancellation pushed through?

You should be able to see the status of your subscription (if it's canceled) here.

If you were charged, then I'd suggest you to get in touch with Spotify through their Contact form, or you can email them directly at support@spotify.com, so they can check your account from their end, and to better explain what happened.

You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.

Hope it helps.

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P.S. I'm not a Spotify employee

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[Crisparas14]

Hi! Why cant i make payment transaction using pay by mobile? My premium is paused and i want it back.