Sprint Free 6mo Trial not working

[Wcook47x]

I Downloaded the app signed in through Facebook. Accepted the free trial and now after 7 days it is not a premium subscription anymore just free. I contacted sprint and they say my account is active as a optimum member ship. Nothing I try seems to work and they advised me to use this site? I need help to fix this

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.