Starred Playlist Gone

[ikatx]

Hi,

I just realized that my starred playlist is incomplete. For some reason it saved songs that I added from 12 days ago but all the ones that I've been staring since I got Spotify are gone. I think they're about 70 songs or so. Is there anything that can be done?? Any help at all would be awesome!

Thanks!

[Richard]

Hey,

I've had a look at your account - ikatx - but I can only find 19 tracks saved in the playlist history, which probably isn't quite all the ones you have lost.

I'm not sure there's much I'll be able to do to restore them for you I'm afraid. There might be some kind of bug at the moment bug I haven't confirmed this yet. Sorry for the inconvenience.

Let me know if there's anything else I can do for you.

[ikatx]

oh no! Is it because I've been logging in through different computers? Before I only listened to spotify on my computer but then I started listening to it at work and then a friend's place recently. I think the song that's starred first is probably the first day I opened it on a different computer.

[Richard · Accepted solution]

Good news! Looks like I've been able to recover the tracks after all: -snip-

Let me know when you've re-starred them and I'll take the link down.

[edit: took out starred tracks link]

[joannacoon]

Hi, I am also missing my starred list! Please help! 😞

[ikatx]

thank you so much!!!!

[Richard]

ikatx - happy to help!

joannacoon - I see you've started a new thread on this subject, I'll pick this up there.

[osw09]

Hi, mine have also gone today!?

There are only four songs left on my starred playlist (the four most recently starred)

My starred playlist was pretty big and it would be such a shame to lose all the songs.

I would be really grateful if you could help

Thanks

Oli

[Richard]

osw09 - here's what I've managed to recover: -snip-

Let me know if there's anything missing.

[edit: took out playlist link]

[user-removed]

problem solved -

[osw09]

Fantastic. Thankyou for your speedy response .

[dudestuffiscool]

Richard,

Let me start by saying that I have Spotiufy Mobile. I use it often but I noticed that whenver I starred a track while using spotify mobile, about 15 seconds after starrring the song, the spotify application would reboot...just randomly. So I cleared the cache, uninstalled and reinstalled, but now MY starred list not there. It shows 1 song in there because I just starred a song after the reinstallation. I do not use playlists, just my stared list, which has 800+ songs. Any ideas to help me out? Thanks.

[Richard]

I'll drop you an email on this!

[csuttles]

My starred playlist is also missing about half of the content suddenly. Can you also help me recover it? I didn't edit it or anything, it almost looks like my client somehow picked up an old copy of the playlist?

[Richard]

Hey csuttles, I see you've also sent in an email through our contact form on this so I'll get back to you via email in response to that, so we don't get confused.

[vwbuggrl23]

Can you help me with same problem. I just got my new comp up and running and I have none of my music! 😞

[JL2]

I have the same problem. All my starred songs have gone. Could you please help?

[Sam · Accepted solution]

JL2 - Are these the tracks? -snip-

[edit: took out the link]

[JL2]

They are! Thank you very much

[fugazi9876]

This morning while listening to my starred playlist on my iphone all of my songs except for 4 disappeared from the playlist. The 4 that remained are songs that I have purchased and our local files on my computer. Any help is appreciated.