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Starred Playlist Missing - After Subscribe Error

Starred Playlist Missing - After Subscribe Error

Hey, 

 

I've recently had the card used to pay for spotify stolen (about a day before the payment was set to come out actually!) As such, the payment was not received and I was defaulted to a free spotify account. 

 

This is fine, as i've resubscribed back to premium; however, my starred playlist is no longer there. it's completely empty. 

 

Is there anything you can do from your end, or have I lost them for good? Smiley Sad

 

Thanks in advance,

Reply
2 Replies

Hey,

Don't worry, we should be able to sort this. I'm just about to send you an email, so keep an eye on your inbox.
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Check out how we're doing over @SpotifyStatus

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Who's your Spotify Star?

Thanks for emailing them through! 

 

Although you can't appear to paste straight into the starred section, you can just make a new playlist, highlight all songs and star them all at once. 

 

Ty for the help. 

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