Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Started getting charged the wrong amount

Started getting charged the wrong amount

I have had my student subsciption for over a year and since last October I realized I started getting charged 9.99 instead of my student price. I fixed it today but is it possible to get my money back? I have been a student this whole time! I have just transferred schools.

1 Reply


Please get in touch with Spotify via this contact form:
Their support team will be able to take a look at your issue and you'll hear from them shortly.

Note that you might have to reply to a no-reply email.

Suggested posts