Announcements

Help Wizard

Step 1

NEXT STEP

Still charged even though I had no money on my card

Still charged even though I had no money on my card

Usually if my subscription runs out for premium i can just wait till payday to pay it off it will say at the top (sorry your payment didnt go through pleas update your payment method) and I never get my card charged usually because I never have money on it unless I'm paying my premium bill.
This time even though I had no money on my card I still got charged and thus got an over draft fee. Which is really frustrating. why out of all the times I let me premium run out so I could have extra money for other things does it decide to charge me now?
Reply
1 Reply

Hey there!

This is something for our Accounts team. Get in touch via https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares.

Let us know how it goes.

Suggested posts