Spotify Community

Jlundell · ‎2016-03-09

I'm still getting charged the monthly fee for premium even though I unsubscribed before my trial was up. I'm not sure what to do or who to contact to get a refund. Help please!

KatesHere · ‎2016-03-09

Hey there @Jlundell , welcome to the community!

This doesn't sound right. When you cancelled your subscription did you receive a Confirmation email? Every user receives one after cancelling their subscription. Make sure to check in your spam folder too...

Let me know how this worked,

K

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Still getting charged for premium even when unsubscribed!

Still getting charged for premium even when unsubscribed!

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