Still premium

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Still premium

Ee28
Casual Listener
I've cancelled my premium but I'm still able to use premium? I don't want to pay extra money again.
2 Replies

Melody
Community Manager
Community Manager

Hey there @Ee28!

 

Thanks for reaching out to us.

If you've been charged since canceling, we'd recommend reaching out to Support.

 

Don't worry, it's super easy and you can contact them one of the below ways:

1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/

2. Twitter - https://twitter.com/SpotifyCares

3. Facebook - https://www.facebook.com/SpotifyCares

We hope this helps 🙂

 

/M

Ee28
Casual Listener
The thing is thay they charged on the 28th of February and after that I
stopped my subscription. I couldn't use premium that day anymore but today
I could use it again. Does this mean my subscription hasn't ended?

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