Stole my money

[Drakeroberts]

I cancelled my subscription but applied for the 30 day free trial for family package and was charged this morning. I have now tried to cancel again 2 times and it won't let me cancel. I would like a full refund for this month and complete cancellation of my account.

[TobiasYoung]

Hey @Drakeroberts, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support and provide your username and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours.