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Stolen account, Changed EMAIL,PASSWORD

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Stolen account, Changed EMAIL,PASSWORD

erkosvk
Visitor

Plan

Premium

Country

Slovakia

 

Device

(iPhone 7, PC)

Operating System

(iOS 10,  Windows 10)

 

My Question or Issue

Hi, i have problem this is my 2nd account because my main steal someone. And i can't write here with that acc.

Anyone changed my email adress and password too. I write to spotify email, but i don't want to wait too long because my credit card is there. I can't login in to my account. Know anybody how long it take when they write me back or is here someone who can help me with that ? 
Thanks.

 

1 Reply

Re: Stolen account, Changed EMAIL,PASSWORD

Mario
Moderator
Moderator

Hey @erkosvk,

 

Thanks for reaching out about this in the Community.  

 

Just to confirm, did you follow the steps mentioned in this support site article to reach out to us?

 

Rest assured that if you got in touch with our folks through email they'll get back to you as soon as possible.

 

You can also make sure to check your inbox and reply to the automated message you see from us after reaching out to get the conversation going.

 

Let us know how you get on! We'll be happy to help at any time.

MarioModerator
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