Stolen account

[kmpp147]

Hello, I am Spotify's Taiwanese user. My account has been stolen.
I have sent the contact form and I received a reply. The letter says you need to prove that I am my own document. I reply to the letter and attach a supporting document, but I still did not answer it.

My username was kmpp147 could you please help urgent?

spotify ID : <removed sensitive information>

[LeoRager]

Hey! Welcome to the Spotify Community 🙂

Patience is key here, because Spotify's support team can take up to 3 days to answer your issues. 

If they still don't respond, try sending the email again and wait. Come back to me if that still doesn't work. 

Just a heads up, this forum is public, so remember not to leave any sensitive information like your Spotify ID or email.  

Hope this helps, Leo

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