Store-bought card doesn't work.


Store-bought card doesn't work.

Casual Listener

I bought a 100kr (10 Euro) spotify card earlier today at my local shop, and now when i try to cash it in it says that it doesn't work. 

"The Premium code you entered is invalid. Please check that you have typed it correctly."
I know i've typed it in correctly,' cause i'm not blind, and everytime i re-type it the same darn thing comes up.

what do i do? I can't go and return this 'cause i've already scratched the card.

1 Reply

Re: Store-bought card doesn't work.

Community Legend

Hi, and welcome to the community!


I suggest you submit an online contact form; and someone at Spotify should be able to manually validate it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.


Anthony 🙂

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