Strange behavior in my account

[jmoleiro]

Hi!

For a few weeks i'vebeen looking a strange behavior on my account. Sometimesy open my player and see this:

That device is unknow for me. So, i tried to logoff for ally locations but it keeps appearing.

An the strange thing is what that particular device plays music from artists unkown (even wheni google for it).

In fact, that artists says that only has listeners from Georgia (The country no the US state).

I really don't know what whould be, but is a bit annoying seeing this and what worries me most is that because of this I start to recommend this kind of music.

So, if closing all sessions from all my devices don't work, what could?

Regards

Jonatan

[MarkPedersen]

Hi! jmoleiro! try logging any account out and then change your password 🙂 if it still appears then write a DM to @SpotifyCares on twitter 

[jmoleiro]

I logon with Facebook. and can't see any suspicious logins on fb security. I've tried to setup a device password, but when i click on the link provided by email i get this pretty message:

Suggestions? Is the spottify support twitter acount my last hope?

Regards

Jonatan

[MarkPedersen]

Jonathan u have 3 options 

1st option is to wait here for a spotify employee to respond 

2nd option is to head over to twitter and DM @SpotifyCares

3rd option is to head to this link and follow it: https://www.spotify.com/dk/about-us/contact/

Hope it helped ❤️