Help Wizard

Step 1


Strange problem

Strange problem



I´ve always used my facebook to login at spotify. Yesterday i´ve got a new phone and then tried to log in whitout Facebook.

I couldn´t remeber my password so i requsted a new. I wrote in my emailadres and received a mail where i reseted my password. After that i read the mail more thorough and then i saw it wasnt mine username in MY email.


So now I´m sitting here and have changed another persons password and cant get in contact whit Spotify to sort this problem out. In meantime the poor person that have the other account tries to reset her password but I reseve her emails?


How the .... do I sort this out when Spotify can´t be reached?



1 Reply

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?

Suggested posts