Streaming on mobile kept cutting off yesterday. Streaming on desktop keeps pausing today.

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Streaming on mobile kept cutting off yesterday. Streaming on desktop keeps pausing today.

ElChecky
Newbie

Not working properly on my mobile or desktop. 

1 Reply

Re: Streaming on mobile kept cutting off yesterday. Streaming on desktop keeps pausing today.

Community Manager
Community Manager

Hey @ElChecky,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your devices? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, could you let us know the exact versions of Spotify you're running, and which operating systems you're using?

We'll see what we can suggest.

 

Many thanks,

/M

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