Stuck at https://www.spotify.com/br/purchase/panel/prepare/

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Stuck at https://www.spotify.com/br/purchase/panel/prepare/

lowsanity
Newbie

Whenver I try to start my subscription i get stuck on this page.What I am supposed to do after I fill all boxe?

1 Reply

Adam_B
Spotify
Spotify

Hey @lowsanity!

 

Can you try clearing your browser's cache/cookies?

 

If you're still unable to upgrade after that, can you try using an incognito window in Google Chrome?

 

Trying on another device if it still doesn't work after this should help, too.

 

Thanks.

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