Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Student Account subscription

Student Account subscription

I had a premium account and have recently begun attending the University of California, Riverside and decided I wanted to make use of the student discount. I canceled my premium account and begun filling out the form for the student account and when typing my student credentials a message shows up saying "WE ARE UNABLE TO VALIDATE YOUR STUDENT DETAILS. CHECK YOUR STATUS AND TRY AGAIN." All my student info is correct and every time I enter my date of birth, 1997, and submit it, the message shows us and my birthdate changes to 1992. Please help?

1 Reply

hey yu @bigbitchmarco


you might need to submit a manual verification over at cheers! 🙂

Suggested posts