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I have created a new Unidays account becomes of a change of Institution. I realise now I could have re-verified my old one but its too late now. How can I link my Spotify account to my new Unidays. I have cancelled my Spotify subscription, reverted to the free account, but now when I try and get the student offer it tells me "Oops! Something went wrong, please try again." when I click on redeem offer. I get the same error when trying to do it from my phone through Unidays or through Spotify on the PC.
I am getting the same error message I cannot redeem the student discount through uni days ๐
same Error here!
@najicles wrote:I have created a new Unidays account becomes of a change of Institution. I realise now I could have re-verified my old one but its too late now. How can I link my Spotify account to my new Unidays. I have cancelled my Spotify subscription, reverted to the free account, but now when I try and get the student offer it tells me "Oops! Something went wrong, please try again." when I click on redeem offer. I get the same error when trying to do it from my phone through Unidays or through Spotify on the PC.
I have the same problem... Would like to get premium but its says "Hoppla da ist etwas shief gelaufen, versuche es nochmal!" which is equals to "Oops,(...)".
@shaneyx@najicles@zar_roc@kujebitch
You should contact customer support through this link:
https://support.spotify.com/contact-spotify-support/
They'll help you out.
If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.
Hi, I already did two days ago, but Im looking forward to their answer:)
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ